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Bank of Hawaii Customer FAQ

Top Answers & How-to Guides

What is Bank of Hawaii's Phone Number?

The question we are asked most often is about how to talk to Bank of Hawaii customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What types of accounts do you offer?

Bank of Hawaii provides a diverse range of account options including personal checking and savings accounts, premium accounts...

Are there any fees associated with account maintenance?

Bank of Hawaii has different account maintenance fees depending on the account type, such as minimum balance requirements or...
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Account Information

What types of accounts do you offer?

Bank of Hawaii provides a diverse range of account options including personal checking and savings accounts, premium accounts...
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Are there any fees associated with account maintenance?

Bank of Hawaii has different account maintenance fees depending on the account type, such as minimum balance requirements or...
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Are there any incentives for opening a new account?

Bank of Hawaii often provides various incentives for new account holders, such as cash bonuses, promotional rates, or fee...
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Banking Services

How can I apply for a loan?

Applying for a loan from Bank of Hawaii involves several steps: determining the loan type, visiting the bank's website for...
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What is your policy on international transactions?

Bank of Hawaii has guidelines for international transactions, offering services like wire transfers and currency exchanges....
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Can I deposit a check using my mobile device?

Yes, Bank of Hawaii provides a mobile deposit feature through its app, allowing users to deposit checks by taking pictures of...
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Online Banking

How do I set up online banking?

Setting up online banking with Bank of Hawaii is easy. Users should visit the bank's official website and find the "Enroll" or...
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What security features do you provide for online banking?

Bank of Hawaii emphasizes online banking security by using multifactor authentication, advanced encryption, and consistent...
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Is mobile banking available?

Bank of Hawaii provides mobile banking services that enable customers to manage their accounts via smartphones or tablets....
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How do I access my bank statements?

Bank of Hawaii customers can access bank statements online through their secure banking portal, download them, or view them....
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Account Management

What is the process for reporting lost or stolen cards?

Bank of Hawaii urges customers to act quickly if a card is lost or stolen. First, try to locate it; if it's confirmed lost,...
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How can I add an authorized user to my account?

To add an authorized user to a Bank of Hawaii account, the primary account holder usually needs to either contact the bank or...
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How do I update my personal information?

Customers can update their personal information with Bank of Hawaii via their online banking platform, by visiting a local...
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Customer Support

Can I access my account internationally?

Yes, Bank of Hawaii customers can access their accounts internationally through online and mobile banking, allowing them to...
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Do you offer any educational resources for financial planning?

Bank of Hawaii offers various educational materials for financial planning, including online articles, calculators, workshops,...
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What are your hours of operation?

The hours of operation for Bank of Hawaii can differ by branch, generally running from Monday to Friday, 9:00 AM to 5:00 PM,...
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We look to the Bank of Hawaii issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Bank of Hawaii issues reported to GetHuman
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