Backyardchirper.com Customer FAQ

Top Answers & How-to Guides

What is Backyardchirper.com's Phone Number?

The question we are asked most often is about how to talk to Backyardchirper.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I get a refund if the product is damaged during shipping?

Yes, if your product is damaged during shipping, you can definitely get a refund. At Backyardchirper.com, we understand that accidents...
Ask any question you have about Backyardchirper.com customer service, get an answer now.

Order Management

How do I cancel or change an order?

To cancel or change an order, please contact our customer service team as soon as possible. Once an order has been processed and shipped,...

Can I track my order?

Yes, you can track your order at Backyardchirper.com. Once your order is shipped, we will provide you with a tracking number via email....

Payment

What payment methods do you accept?

At Backyardchirper.com, we strive to make your shopping experience as convenient as possible. To ensure this, we accept multiple payment...

Returns and Exchanges

What is your return policy?

Our return policy is designed to provide our customers with complete satisfaction. If you are not pleased with your purchase from Backyardchirper.com...

Can I get a refund if the product is damaged during shipping?

Yes, if your product is damaged during shipping, you can definitely get a refund. At Backyardchirper.com, we understand that accidents...

Shipping

Do you offer international shipping?

Yes, we do offer international shipping to customers outside of the United States. At Backyardchirper.com, we understand that bird...

How long does it take to ship an order?

At Backyardchirper.com, we strive to ensure that your order is delivered to you in a timely manner. Our shipping times may vary depending...

Warranty

What is your warranty policy?

Backyardchirper.com takes great pride in offering high-quality products that meet or exceed customer expectations. We offer a comprehensive To initiate a warranty claim, customers are required to provide proof of purchase along with a detailed description of the issue. Our dedicated customer service team will quickly assess the situation and provide the most suitable resolution. Please note that our warranty does not cover damage caused by misuse, accidents, or normal wear and tear. We strive to provide exceptional customer service and stand behind the products we sell. Please feel free to contact our friendly support team for any further questions or assistance regarding our warranty policy....

Gift Cards

Do you offer gift cards?

Yes, we offer gift cards at Backyardchirper.com. Our gift cards are the perfect present for any bird lover or nature enthusiast. You...

Privacy Policy

What is your privacy policy?

At Backyardchirper.com, we take your privacy seriously. We are committed to protecting any personal information you provide to us. To ensure secure transactions, we use industry-standard SSL encryption technology. Our website may also use cookies to enhance your browsing experience and gather general information about site traffic and usage. You can disable cookies in your browser settings, but please note it may affect the functionality of our site. For more details on how we protect and manage your personal information, please review our complete Privacy Policy....

Promotions

Are there any discounts or promotions available?

Yes, at BackyardChirper.com, we frequently offer discounts and promotions to provide our customers with the best shopping experience....

Rewards Program

Do you have a rewards program?

Yes, we have a rewards program at Backyardchirper.com. We believe in appreciating our valued customers, which is why we offer an exclusive...

Help me with my Backyardchirper.com customer service issue

Ask any question you have about Backyardchirper.com customer service. We will do our best to get you answers right away.
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