Can I get a refund if the product is damaged during shipping?

Yes, if your product is damaged during shipping, you can definitely get a refund. At Backyardchirper.com, we understand that accidents happen during transit, and we strive to provide the best customer service possible. To request a refund, simply contact our customer support team within 48 hours of receiving the damaged item. We may ask for some photos or additional information to help us better understand the issue. Once we have reviewed your request, we will provide you with a full refund or offer a replacement. Please note that we work diligently to ensure that our products are packaged securely for shipping, but we cannot be held responsible for any damages caused by the shipping carrier. Rest assured, your satisfaction is our top priority, and we will do our best to make sure you receive a resolution promptly.