What is your return policy?

Our return policy is designed to provide our customers with complete satisfaction. If you are not pleased with your purchase from Backyardchirper.com for any reason, you may return it within 30 days of delivery for a full refund or exchange. All returned items must be in their original condition, unused, and accompanied by the original packaging. We kindly request that you include a copy of the receipt or a note with your order number and reason for the return to ensure smooth processing. Please note that the customer is responsible for return shipping costs unless the item received was damaged or defective. Once the returned item is received and inspected, we will promptly process your refund or initiate an exchange as per your preference. At Backyardchirper.com, we strive for customer satisfaction and aim to make your shopping experience hassle-free.