Axis Bank Ltd. Customer FAQ

We're sorry to hear about the delays in your USD 223 getting credited in your account. It's important to note that international transactions often take 2-5 business days to process due to the involvement of intermediary banks and the recipient's bank. Hold-ups may occur due to differences in time zones, and bank working hours. However, if a prolonged time has passed beyond this, it could be due to a multitude of reasons such as incorrect bank details or delays at the sender bank's end. Axis Bank would need to investigate this issue, you should reach out to them for immediate assistance.

We take your security seriously. If you have received a suspicious message regarding your Axis Bank credit card, do not respond to it, click any links or share any personal or banking details. Remember, Axis Bank never asks for such information through phone calls or texts. Immediately report this incident to the bank. You can do so by calling the customer service helpline. Always access your bank services directly through the Axis Bank website or the official Axis Bank app. Stay wary of potential scams. Your online safety is our utmost priority.