How do I cancel my subscription with Avast?

In a nutshell: To cancel your Avast subscription, sign in to your account on the website. Under "My Subscriptions," tap "Manage Subscriptions," then "Cancel Renewal

Jun 3, 2024

Introduction

If you no longer want to use your paid Avast subscription, cancel it before the next billing date. For annual subscriptions, the billing date may be up to 35 days before the next period, and 7 days before the expiration date for the monthly subscriptions. For the Avast free trial, you need to cancel the subscription if you enter payment card details. Otherwise, you'll be charged for your first subscription month on the last day of your free trial. Are you planning to cancel your Avast subscription? Read this article for the step-by-step guide.

Sign In To Your Avast Account

Use this link: https://id.avast.com/sso#/sign-in

Enter your username and password and tap Continue to sign in. This and the succeeding steps are only for users who signed up via the website. If you signed up for Avast using GooglePlay or via the App Store, you'll have to cancel your subscription by logging in to GooglePlay or App Store.

Tap Manage Subscriptions Under My Subscriptions

Under the Subscription You Wish to Cancel, Tap Manage Subscription

You should see the word Subscribed and the next payment date for your subscription. Make sure you cancel before the next payment date to avoid charges.

Tap Cancel Renewal or Unsubscribe

You can find this at the bottom of the page.

Tap Confirm and Finish

Select the Reason for the Cancellation and Click Unsubscribe

Review the Cancellation and Tap Close

After canceling the subscription, you can still use the Avast product until the expiration date. You'll lose access to your Avast subscription after the expiration date.

If you canceled because you weren't satisfied with your purchase, contact Avast within 30 days to get a full refund. They offer a 30-day money-back guarantee for products purchased on the website, Mac, or Google Play. To request a refund, log back into your Avast account and see your order history. Just tap Request a Refund and follow the on-screen instructions. You'll receive an email confirmation within seven days and another email when it has been processed.

Conclusion

For Apple users, use your phone to cancel your subscription. Just go to Settings then type Subscriptions in the search bar. Tap Avast and click Cancel Subscription. To cancel via Google Play, log in to your Android phone and go to Payments and Subscriptions to cancel your Avast product. Are you still having problems canceling your paid subscription? Don't hesitate to contact Avast Customer Support. 

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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