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AvMed Customer FAQ

Top Answers & How-to Guides

What is AvMed's Phone Number?

The question we are asked most often is about how to talk to AvMed customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent AvMed Customer Questions

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Medical Services

How do I request prior authorization for a medical procedure?

To request prior authorization for a medical procedure with AvMed, start by discussing it with your healthcare provider. They...
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What preventive services are covered by AvMed?

AvMed covers a variety of preventive services aimed at enhancing health and preventing serious issues. These include routine...
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Are there any telehealth services available through AvMed?

AvMed provides numerous telehealth services, allowing members to consult with healthcare providers conveniently from home. This...
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What support services are available for members with chronic conditions?

AvMed provides various support services for members managing chronic conditions, including chronic care management,...
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Claims and Appeals

What is the process for appealing a denied claim?

The claim appeal process with AvMed involves reviewing the denial letter, gathering supporting documentation, and submitting an...
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How can I appeal a denied prior authorization request?

Appealing a denied prior authorization request involves reviewing the denial letter to understand the reasons, gathering...
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How do I file a claim with AvMed?

Filing a claim with AvMed requires gathering necessary documents, completing a claim form available on their website, and...
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Insurance Information

What is Avmed?

AvMed is a health insurance provider founded in 1969, mainly serving Florida. It offers diverse health plans for individuals,...
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What health insurance plans does Avmed offer?

AvMed offers a diverse range of health insurance plans tailored to individual, family, and employer needs. Options include...
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What is the coverage for prescription medications?

AvMed generally includes prescription medication coverage in its plans, but details vary. Their coverage encompasses generic...
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What is the policy on pre-existing conditions?

AvMed generally does not deny coverage based on pre-existing conditions, following the Affordable Care Act rules. While...
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Are immunizations covered by AvMed insurance?

AvMed usually includes immunizations in their health plans as part of preventive services, often at no extra cost when obtained...
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Member Benefits

Does Avmed offer any wellness programs?

AvMed provides a range of wellness programs aimed at helping members pursue healthier lifestyles. These initiatives include...
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What are the dental and vision benefits available through AvMed?

AvMed provides a range of dental and vision benefits across various health plans. Dental benefits include preventive care like...
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How do I change my primary care physician with AvMed?

To change a primary care physician with AvMed, one can log into their member account on AvMed's website, navigate to the...
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