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Audi of America Customer FAQ

Top Answers & How-to Guides

What is Audi of America's Phone Number?

The question we are asked most often is about how to talk to Audi of America customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the different Audi vehicle models and their key features?

Audi offers a diverse range of vehicle models, each showcasing unique features that cater to distinct needs. The lineup includes sedans...
Ask any question you have about Audi of America customer service, get an answer now.
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Recent Audi of America Customer Questions

How do i get a update on my buyback/replacement vehicle

For updates on your buyback or replacement vehicle, you should refer to the original communication from Audi of America or check any case status updates they have provided.
Asked Jul 2, 2024 6:22 PM

Help me with my Audi of America customer service issue

Recalls and Assistance

How Do I Check for Recalls on My Audi?

Audi recalls cars that have a defect that reduces the safety of the car. You will also receive notifications on your email or other...
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Does Audi Have Roadside Assistance?

When you purchase an Audi, you have access to 3 years of AudiCare roadside assistance cover. However, should the time elapse, you can...
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Warranty and Service

What is the warranty coverage for Audi vehicles?

Audi offers a comprehensive warranty coverage for their vehicles to provide peace of mind to owners. New Audi vehicles are protected...
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How often should I service my Audi?

We recommend following the maintenance schedule outlined in your Audi Owner's Manual. Generally, Audi vehicles require a service every...
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Audi Care

What is Audi Care and what does it cover?

Audi Care is a comprehensive vehicle maintenance program offered by Audi of America. It provides prepaid scheduled maintenance for...
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Customization

Can I customize or personalize my Audi?

Yes, you can customize and personalize your Audi to suit your preferences. Audi offers a range of options to personalize your vehicle,...
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Audi Connect

What is Audi Connect and what features does it offer?

Audi Connect is an advanced suite of connectivity and infotainment features available in select Audi models. It integrates 4G LTE connectivity,...
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Promotions

Is Audi offering any incentives or promotions currently?

Yes, Audi of America currently offers a range of incentives and promotions to provide customers with added value and savings. These...
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Owner Loyalty Program

What is the Audi Owner Loyalty Program and how does it work?

The Audi Owner Loyalty Program is designed to reward and show appreciation to loyal Audi customers. As an Audi owner, you can participate...
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First-Time Buyers

Are there any resources available for first-time Audi buyers?

Yes, Audi of America offers various resources for first-time Audi buyers. We understand that purchasing a new car can be an overwhelming...
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Vehicle Models

What are the different Audi vehicle models and their key features?

Audi offers a diverse range of vehicle models, each showcasing unique features that cater to distinct needs. The lineup includes sedans...
Read more
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