How Do I Cancel My Argos Order?

If you're having second thoughts about your Argos order, you should try to cancel it before it's too late. It's easy to cancel most kinds of orders, and you can do so online. Cancelling orders for collection at a Sainsbury's collection point or for Tu clothing is more difficult. In these cases, you will need to let the order expire without collection and then wait for a refund.

If you ordered something from Argos and then realized that you'd ordered the wrong things, then you need to cancel your order as soon as you can, so you can get what you actually need. This article will tell you how.

If You Chose In-Store Collection for Your Order

To cancel an order that you are supposed to pick up at an Argos store then you can cancel the order online. Just sign in to your account, go to Recent Orders, and choose the Cancel option.

You can't cancel an in-store collection order for Tu clothing. However, all you have to do is not go in to pick it up. After the window for collection has closed, you will be refunded the purchase amount.

If You Chose Collection at a Sainsbury's Collection Point

You can't cancel this kind of order. However, as with the Tu clothing above, you just need to let the collection window expire without picking up your order. You will get a refund once it does.

Cancelling Other Kinds of Orders

You can cancel other kinds of orders via Argos' live chat. Live chat hours are from 8 a.m. to 8 p.m. seven days a week.

Tu clothing orders cannot be canceled this way, either. If you do not want your order of Tu clothing, tell the courier who delivers it that you are not accepting the order. The courier will take it back to Argos and Argos will issue a refund after processing the return.

Contacting Argos

If you need help canceling your order or getting a refund if you were too late then contact an Argos customer service representative. You can do so by phone, email, help forum, or chat.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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