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American Education Services Customer FAQ

Top Answers & How-to Guides

What is American Education Services's Phone Number?

The question we are asked most often is about how to talk to American Education Services customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any fees associated with managing my student loan account?

Yes, there are fees associated with managing your student loan account. American Education Services charges a fee for certain services...

What happens if I miss a student loan payment?

If you miss a student loan payment, it is important to take prompt action to avoid any negative consequences. Your loan may be considered...
Ask any question you have about American Education Services customer service, get an answer now.
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Payment Options

What options are available for making student loan payments?

There are several options available for making student loan payments through American Education Services (AES). First, you can choose...
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Loan Forgiveness

What are the eligibility requirements for loan forgiveness programs?

The eligibility requirements for loan forgiveness programs vary depending on the specific program you are interested in. However, some...
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Loan Deferment

Can I defer my student loan payments if I am facing financial hardship?

Yes, you may be eligible to defer your student loan payments if you are experiencing financial hardship. American Education Services...
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Interest Rate

What is the interest rate on my student loan?

The interest rate on your student loan varies depending on the type of loan you have and when it was disbursed. For federal student...
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Fees and Charges

Are there any fees associated with managing my student loan account?

Yes, there are fees associated with managing your student loan account. American Education Services charges a fee for certain services...
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Online Access

Can I access my loan documents and statements online?

Yes, American Education Services provides an online platform where borrowers can easily access their loan documents and statements....
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Missed Payments

What happens if I miss a student loan payment?

If you miss a student loan payment, it is important to take prompt action to avoid any negative consequences. Your loan may be considered...
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Ask any question you have about American Education Services customer service. We will do our best to get you answers right away.
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