How Do I Request a New Debit Card from America First Credit Union?

Requesting a replacement or new debit card from America First Credit Union can be done online, over the phone or in person at a local branch. You want to make sure you have a current, active debit card to access your money when you need it. A replacement card will be mailed to your address on file five to seven business days following your request.

Having a current, active debit card linked to you account is crucial to completing transactions from your America First Credit Union checking or savings account, so you want to make sure your card is secure and up to date. If your card is lost, stolen or expired, how do you request a new debit card from America First Credit Union? You can get information from customer support here, and below are the steps to requesting a replacement debit card.

How To Request a Replacement Debit Card

There are three ways you can request a replacement debit card from America First Credit Union: online, via phone and in person.

Online:

To request a replacement debit card from America First Credit Union, follow the steps below:

  1. Open the America First Credit Union website.
  2. Log into your account.
  3. Navigate to debit cards and submit your request for a replacement card.
  4. You can also customize your card by adding your portrait or another picture to your card.

Via Phone:

Another way to request a replacement America First Credit Union debit card is to contact customer support here. If your card has been lost or stolen, customer support can submit your replacement request and secure your account from potential fraudulent activity.

In Person:

You can request a replacement debit card from America First Credit Union by visiting one of its branch locations. To find a location near you, follow these steps:

  1. Open the America First Credit Union website.
  2. Click on "Find a Location."
  3. Under "Branches" choose from the following options:
    • Nearby: this will utilize location services on your computer/Wi-Fi to find a location nearest you.
    • By Address: enter your address and a list of nearby branches will be displayed.
    • Other: if you choose this option, click on the box that says "Please select." This will give you a list of branch locations to choose the one closest to you.

If your America First Credit Union debit card is about to expire, you will automatically receive a replacement card as long as your account is open and active. Your replacement card will usually arrive in five to seven business days from the date of your request. For more information or assistance, contact America First Credit Union customer support here.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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America First Credit Union

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