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Amazon Canada Customer FAQ

Top Answers & How-to Guides

What is Amazon Canada's Phone Number?

The question we are asked most often is about how to talk to Amazon Canada customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Amazon Canada customer service, get an answer now.

Recent Amazon Canada Customer Questions

Need to know if I can get the item I ordered or if I can get a refund if not possible

If you are unable to receive the item you ordered, you may be eligible for a refund depending on the circumstances. Check the order details in your account to see the status and possible refund options. If necessary, instructions for requesting a refund can also be found on the site.
Asked Nov 17, 2024 12:34 AM

How do I speak to a live person at Amazon

There is a link to the most up-to-date contact information right here on this page that you're viewing.
Asked Nov 16, 2024 4:56 PM

How do I receive a refund on a parcel that has been lost when being shipped to me

To receive a refund for a lost parcel, you can initiate a refund request through your Amazon Canada account. Go to the "Your Orders" section, find the order in question, and select "Problem with order." Follow the prompts to report the issue. Amazon may investigate the shipping status and, if confirmed lost, provide you with a refund or replacement as per their policy.
Asked Oct 9, 2024 7:38 PM

I cannot log in to my amazon account

If you're having trouble logging into your Amazon account, ensure that your email and password are entered correctly. Check for any typing errors and make sure Caps Lock is not on. If you've forgotten your password, you can use the password recovery option to reset it. If you're still having issues, it might be due to account verification or security concerns. We recommend checking the most recent updates on our page for any additional assistance related to account access.
Asked Aug 13, 2024 8:39 PM

Funko POP! & Tee: Harry Potter #162

The Funko POP! & Tee: Harry Potter #162 set typically includes a collectible Funko POP! figure of Harry Potter and a themed T-shirt. Availability may vary, so check for up-to-date stock and pricing on Amazon Canada's website.
Asked Jul 16, 2024 3:03 AM

Help me with my Amazon Canada customer service issue

We look to the Amazon Canada issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Amazon Canada issues reported to GetHuman
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