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Allurez.com Customer FAQ

Top Answers & How-to Guides

What is Allurez.com's Phone Number?

The question we are asked most often is about how to talk to Allurez.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I cancel or change my order?

Yes, you can cancel or change your order at Allurez.com. However, it is important to note that this can only be done within a certain...
Ask any question you have about Allurez.com customer service, get an answer now.

Shipping and Policies

What is the return policy?

Our return policy at Allurez.com is designed to ensure customer satisfaction. We offer a 30-day return policy on most products, allowing...

Can I customize a piece of jewelry?

Yes, you can customize a piece of jewelry at Allurez.com. We offer a wide range of customization options to help you create a unique...

What is the warranty on your products?

Allurez.com offers a one-year warranty on all our products, guaranteeing their quality and craftsmanship. This warranty covers any...

How long does it take to ship an order?

At Allurez.com, we understand the excitement of receiving your order promptly. We strive to ensure a seamless and efficient shipping...

Do you offer international shipping?

Yes, we offer international shipping to many countries worldwide. Allurez.com is committed to providing our customers with a seamless...

Can I track my order?

Yes, you can track your order on Allurez.com. Once your order has been shipped, you will receive a confirmation email with a tracking...

Do you offer engraving services?

Yes, we offer engraving services at Allurez.com. Personalization is a great way to make your jewelry even more special and meaningful....

Do you offer gift wrapping?

Yes, we offer gift wrapping services for your convenience. At Allurez.com, we understand the importance of presenting a thoughtful...

Can I cancel or change my order?

Yes, you can cancel or change your order at Allurez.com. However, it is important to note that this can only be done within a certain...

Payment

What forms of payment do you accept?

At Allurez.com, we gladly accept various forms of payment to ensure a convenient and secure shopping experience for our customers....

Diamonds

Are the diamonds conflict-free?

Yes, all diamonds offered by Allurez.com are conflict-free. We understand the importance of ethically sourcing our diamonds and are...

Privacy

What is your privacy policy?

At Allurez.com, we deeply value our customers' privacy. Our privacy policy ensures that any personal information shared with us is...

Help me with my Allurez.com customer service issue

Ask any question you have about Allurez.com customer service. We will do our best to get you answers right away.
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