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All-Clad Customer FAQ

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What is All-Clad's Phone Number?

The question we are asked most often is about how to talk to All-Clad customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Warranty and Replacement

What is the warranty on All-Clad products?

All-Clad offers a limited warranty that typically includes a lifetime guarantee on cookware for defects in materials and...
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Are replacement parts available for All-Clad products?

All-Clad does provide replacement parts to help extend the lifespan of their cookware and appliances. Customers can find items...
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Usage and Maintenance

Can I use metal utensils with my All-Clad cookware?

All-Clad cookware is generally durable enough for metal utensils, especially stainless steel types. However, for nonstick...
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How long do the handles stay cool on All-Clad cookware?

All-Clad cookware has handles designed to stay cool during cooking, but they may warm up with prolonged high heat, especially...
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Can I use All-Clad pans on high heat?

All-Clad pans can endure high heat for techniques like searing, but most cookware is designed for medium to medium-high heat to...
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What are the best practices for cleaning All-Clad cookware?

To keep All-Clad cookware in excellent condition, let it cool before cleaning to avoid damage. Hand wash with warm, soapy water...
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What types of stovetops are compatible with All-Clad cookware?

All-Clad cookware can be used on gas, electric, and induction stovetops, showcasing its versatility. Specifically, induction...
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Can I use All-Clad cookware on a grill?

All-Clad cookware can generally be used on grills, specifically stainless steel varieties which handle high heat. It is crucial...
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Compatibility

Are All-Clad pans dishwasher safe?

While many All-Clad pans are dishwasher safe, including several stainless steel and nonstick options, hand washing is...
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Can I use All-Clad cookware on an induction cooktop?

All-Clad cookware is generally compatible with induction cooktops, provided it has a magnetic base. Most stainless steel and...
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What is the difference between All-Clad's stainless steel and nonstick cookware?

All-Clad's cookware options include stainless steel, known for durability and professional performance, suitable for high-heat...
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Can All-Clad pans be used in the oven?

All-Clad pans are generally oven-safe and can withstand temperatures up to 600 degrees Fahrenheit. However, the heat tolerance...
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Do All-Clad pots and pans have a nonstick coating?

All-Clad provides various cookware options, including some with nonstick coatings made from a durable, PFOA-free surface for...
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Sustainability and Sourcing

Are All-Clad products made in the USA?

All-Clad is known for its superb craftsmanship, with many cookware items made in the USA, particularly in Pennsylvania....
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Can I purchase All-Clad cookware directly from the manufacturer?

All-Clad sells its cookware through its official website, where customers can explore their product range. The site may also...
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Does All-Clad offer any eco-friendly product options?

All-Clad is dedicated to sustainability, using safe, non-toxic materials and processes that lessen environmental impact. Their...
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All-Clad issues reported to GetHuman
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