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Alex and Ani Customer FAQ

Top Answers & How-to Guides

What is Alex and Ani's Phone Number?

The question we are asked most often is about how to talk to Alex and Ani customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any special offers or promotions currently available?

Yes, there are special offers and promotions available at Alex and Ani. Our company often runs limited-time promotions and discounts...
Ask any question you have about Alex and Ani customer service, get an answer now.
Contact Alex and Ani customer service

Order Tracking

How can I track my order?

To track your order, you can visit the website and enter your order number and email address on the tracking page. You will receive...
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Materials

What materials are Alex and Ani jewelry made from?

Alex and Ani jewelry is made from high-quality, eco-conscious materials. The majority of their jewelry is crafted from recycled metals,...
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Symbol Meanings

What is the meaning behind the Alex and Ani symbols?

The symbols used in Alex and Ani jewelry hold deep meanings and provide a source of inspiration to wearers. Each symbol represents...
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Bracelet Sizing

Can I adjust the size of my Alex and Ani bracelet?

Yes, you can adjust the size of your Alex and Ani bracelet. Each bracelet is designed with an adjustable feature to accommodate different...
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Return Policy

What is the return policy for Alex and Ani?

Alex and Ani offers a hassle-free return policy. If you are unsatisfied with your purchase, you can return it within 30 days of the...
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Customization

Can I personalize or customize an Alex and Ani piece?

Yes, you can personalize and customize an Alex and Ani piece to create a meaningful and unique jewelry item. Alex and Ani offers an...
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Shipping

Do you offer international shipping?

Yes, we do offer international shipping for our products. Alex and Ani understand that our customers are located all around the world...
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Charity Program

What is the Alex and Ani Charity by Design program?

The Alex and Ani Charity by Design program is a philanthropic initiative created by the jewelry brand, Alex and Ani. Through this program,...
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Promotions

Are there any special offers or promotions currently available?

Yes, there are special offers and promotions available at Alex and Ani. Our company often runs limited-time promotions and discounts...
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Help me with my Alex and Ani customer service issue

Ask any question you have about Alex and Ani customer service. We will do our best to get you answers right away.
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