What is the return policy for Alex and Ani?

Alex and Ani offers a hassle-free return policy. If you are unsatisfied with your purchase, you can return it within 30 days of the purchase date. The item must be in its original condition with all tags and packaging intact. However, personalized and final sale items are non-returnable. To initiate a return, you can either bring the item to a participating Alex and Ani store or submit a return request online. If you choose to return by mail, you will be responsible for the shipping charges. Refunds will be issued to the original form of payment. Please note that gift cards and shipping fees are non-refundable. For further details and instructions, visit the Returns & Exchanges page on the Alex and Ani website.