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Alamo Customer FAQ

Top Answers & How-to Guides

What is Alamo's Phone Number?

The question we are asked most often is about how to talk to Alamo customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Alamo Customer Questions

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Reservations

How do I make a reservation?

To reserve a vehicle with Alamo, visit their website and navigate to the reservation section. Input your pick-up location,...
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What is Alamo's cancellation policy?

Alamo offers a flexible cancellation policy for direct bookings, typically allowing cancellations without penalties up to...
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Can I modify my reservation?

Customers can indeed modify their Alamo reservations, including vehicle type and rental dates. The modification process depends...
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Can I add additional drivers to my reservation?

Alamo generally allows the addition of extra drivers to a reservation, but certain requirements, such as age and a valid...
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Vehicle Information

What types of vehicles does Alamo offer?

Alamo provides a wide variety of vehicles, including economy, compact, full-size cars, SUVs, premium options, and hybrids or...
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Is there a maximum rental period?

Alamo allows rentals for various durations, but maximum rental limits vary by location and vehicle type. Typically, rentals can...
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Rental Requirements

Do I need a credit card to rent a car?

To rent a car from Alamo, a credit card is usually necessary for reservations and transactions to cover the security deposit....
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Can I rent a car if I am under 25 years old?

Individuals under twenty-five can rent a car from Alamo, but they may incur young driver fees and face restrictions on certain...
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What do I need to bring with me when picking up the rental car?

To ensure a smooth rental car pick-up from Alamo, customers should bring a valid driver's license, a credit card in the primary...
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Policies and Fees

What is Alamo's fuel policy?

Alamo Rent-A-Car offers two main fuel policies: "Full to Full," where customers pick up and return the car with a full tank,...
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Are there any additional fees or charges?

Alamo Car Rental has a transparent pricing approach, but extra fees may apply based on factors like rental location and vehicle...
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Does Alamo offer roadside assistance?

Alamo does include roadside assistance with their rentals, which is useful for breakdowns or flat tires. The services provided...
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We look to the Alamo issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Alamo issues reported to GetHuman
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