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Advantage Rent-a-Car Customer FAQ

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What is Advantage Rent-a-Car's Phone Number?

The question we are asked most often is about how to talk to Advantage Rent-a-Car customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Advantage Rent-a-Car Customer Questions

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Rental Requirements

How old do I have to be to rent a car with Advantage Rent-a-Car?

Advantage Rent-a-Car generally requires renters to be at least twenty-one years old, with variations depending on the location....
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What documents do I need to rent a car?

To rent a car from Advantage Rent-a-Car, it is generally necessary to provide a valid driver's license, a major credit card,...
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Do I need a credit card to rent a car?

Typically, renting a car from Advantage Rent-a-Car requires a credit card for security and possible additional charges. Some...
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Can I rent a car if I only have a debit card?

Yes, a customer can rent a vehicle using a debit card with Advantage Rent-a-Car, but specific location policies apply....
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Vehicle Information

What types of cars does Advantage Rent-a-Car offer?

Advantage Rent-a-Car has a varied fleet, including economy, compact, full-size cars, SUVs, minivans, and luxury options for...
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Are child safety seats available for rent?

Advantage Rent-a-Car generally provides child safety seats for rent to accommodate families traveling with young children. They...
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Reservations and Modifications

What is the cancellation policy for reservations?

Advantage Rent-a-Car typically offers flexible cancellation policies, but these can differ by rate and reservation type....
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Can I modify my reservation after it has been made?

It is usually possible to change a reservation with Advantage Rent-a-Car, including pick-up locations, dates, and vehicle...
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What happens if I return the car late?

When returning a car late to Advantage Rent-a-Car, customers may face extra fees based on how overdue the vehicle is. It is...
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Policies and Fees

What is the fuel policy for rented cars?

Advantage Rent-a-Car typically follows a "full to full" fuel policy, requiring customers to return the vehicle with a full...
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What are the additional charges and fees that may apply?

When renting from Advantage Rent-a-Car, customers should be aware of various additional fees beyond the standard rate. Common...
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What is the policy for fuel refilling upon return of the vehicle?

Advantage Rent-a-Car requires customers to return rental vehicles with the same fuel level as when picked up, or risk a...
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Additional Services

What is the Advantage Rewards program and how does it work?

The Advantage Rewards program allows frequent customers to earn points for car rentals, which can be redeemed for benefits like...
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Can I add an additional driver to my rental agreement?

Advantage Rent-a-Car generally permits the addition of another driver to the rental contract, but it requires adherence to...
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We look to the Advantage Rent-a-Car issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Advantage Rent-a-Car issues reported to GetHuman
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