Purchasing products online is a welcome convenience, but the process of reversing the order should be simple as well. GetHuman develops easy to follow guides that attempt to solve the service issues that consumers face. Even so, sometimes doing it yourself may prove an impossible task. That's why we also provide a directory of contacts where customers for big companies such as Adorama can contact service agents and get assistance for their problems.
Online platforms have made the shopping process seamless. In the modern world, all you need to place your order is an electronic gadget, and you're good to go. Many businesses have shifted their operations online to reach a broader target audience and sell their products. Additionally, companies allow clients to create online accounts and manage them whenever they need to purchase.
Adorama is one such company that embraces online technology. It's a retailer whose products include electronics, film equipment, and cameras. It sells its services via a Chelsea store and online shopping websites. Customers who choose to shop online have to create accounts and use them whenever they want to make purchases.
You know how expensive electronics can be. What if you make your order and suddenly feel like you don't need the equipment? The silver lining is that you can always cancel your order and retrieve your money. Read on to find out how to go about the process.
The steps
To cancel your Adorama order, you can do so online by visiting the company's contact page as long as your order hasn't entered the shipping stage. To begin the process:
Log in to Adorama's official web page
Scroll to the bottom of the home page. You should see a "How can we help" section with a list of options. Select contact us
In the subsequent page, provide the necessary details. This includes your name, email address, order number, and department. Input your cancel request in the comments section and then hit contact us
The system will process your request and send you a notification once your cancel request is accepted. You can then check your account balance to verify.
If you can't process a cancel request because the company has already shipped your order, you can always check the return policy and begin the self-service return process. Otherwise, the next best option of canceling your order is calling the customer service department. Below are some ways to contact the agents.
Phone call
Adorama offers customer support via phone call. You can call the toll-free line and speak to one of the company's reps. Clients can then request the agent to cancel an order. You should have your account details and your order number handy to enable the verification of your identity and quick cancelation services. The staff will try and cancel your order from their end or guide you through the process.
Email support
You can also contact the customer care department via email. When emailing the team, ensure that you are precise when submitting your issue. The agents will get back to you on the next working day, and they usually reply to emails in the order received. Do not worry if they take a long time to respond; you'll surely get the help you need.
The customer care team is also available on Twitter. The social media platform is a great place to start when seeking assistance. You can choose to send direct messages to the company or even publicize your issue. The latter way can hasten the support process.
GetHuman has been working for over 10 years on sourcing information about big organizations like Adorama.com in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel My Adorama Order? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.