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1aauto.com Customer FAQ

Top Answers & How-to Guides

What is 1aauto.com's Phone Number?

The question we are asked most often is about how to talk to 1aauto.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about 1aauto.com customer service, get an answer now.

Recent 1aauto.com Customer Questions

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Ordering Process

How do I place an order?

To order from 1aauto.com, simply visit their site, search for your desired auto parts, and select them to see more details. Add...

What payment methods do you accept?

1aauto.com accepts a range of payment methods, including major credit cards like Visa and MasterCard, as well as PayPal. Some...

Can I cancel or modify my order after it has been placed?

After placing an order on 1aauto.com, it may be possible to cancel or modify it, but it must be done quickly due to fast...

Shipping Information

How do I track my order?

To track an order placed with 1aauto.com, customers can check the "Order Tracking" section on the website, where they can enter...

Do you offer international shipping?

1aauto.com mainly caters to customers in the United States, but may provide limited international shipping for certain...

What is the expected delivery time for my order?

Delivery times for orders from 1aauto.com depend on several factors like shipping method, destination, and order timing....

Returns and Damages

What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item from 1aauto.com, assess the item's condition and document any damage with photos....

What is your return policy?

1aauto.com has a customer-friendly return policy allowing returns within thirty days of delivery for unused and undamaged...

Product Information

Do you offer any warranties on your products?

1A Auto provides warranties on many products sold online, typically covering defects in materials and workmanship. The duration...

Can I find installation instructions for your products?

Yes, 1aauto.com offers installation instructions for its products, including guides on product pages. Customers can also find...

What brands do you carry for auto parts?

1A Auto provides a vast range of auto parts from well-known brands like ACDelco, Duralast, Bosch, and Monroe, among others....

How can I find the right part for my vehicle?

To find the right part for your vehicle on 1aauto.com, you should start with your vehicle's make, model, and year. Use the...

Do you offer installation services?

1aauto.com focuses on supplying quality auto parts along with instructional resources but does not provide direct installation...

Promotions and Discounts

Are there any discounts or promotions available?

1A Auto frequently provides various discounts and promotions that may include seasonal offers, free shipping, or bundle deals....

How does your price match guarantee work?

1aauto.com offers a price match guarantee to ensure customers get the best value on auto parts. Customers can compare prices...
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