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1&1 Internet, Inc. Customer FAQ

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What is 1&1 Internet, Inc.'s Phone Number?

The question we are asked most often is about how to talk to 1&1 Internet, Inc. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent 1&1 Internet, Inc. Customer Questions

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Domain Management

How Do I Transfer My Domain from 1&1?

Transferring your domain name from 1&1 should not be a challenge. You need to back up your data and meet all the requirements....
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Can I transfer my existing website to 1&1 hosting?

It is indeed possible to transfer an existing website to 1&1 hosting. This involves backing up your site, signing up for a...
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How do I manage my DNS settings with 1&1?

To manage DNS settings with 1&1, users should log into their account via the 1&1 Control Panel and go to Domain Management....
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Hosting Plans

Can I upgrade my hosting plan with 1&1?

Customers can upgrade their hosting plan with 1&1 Internet, Inc. through the 1&1 Control Panel. This process is user-friendly,...
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Can I host multiple domains on one 1&1 hosting plan?

1&1 Internet, Inc. allows hosting of multiple domains on a single account depending on the chosen plan. Shared hosting may have...
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What sizes of websites are suitable for 1&1 hosting?

1&1 hosting is versatile, catering to personal websites, small blogs, medium businesses, and larger enterprises. They provide a...
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Are there any bandwidth limitations with 1&1 hosting?

1&1 hosting plans vary in bandwidth limitations based on the specific plan selected. While many plans provide ample bandwidth...
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Website Setup

How long does it take to set up a new website with 1&1?

The setup duration for a new website with 1&1 varies based on complexity and platform. Using the 1&1 Website Builder can enable...
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Does 1&1 provide website backups and restoration options?

1&1 Internet, Inc. does offer website backup and restoration tools through the 1&1 Control Panel, allowing for automatic and...
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What programming languages are supported by 1&1 hosting?

1&1 Hosting supports a variety of programming languages suitable for dynamic websites, including PHP, MySQL, Perl, and Python....
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Payment and Trials

What payment methods does 1&1 accept?

1&1 Internet, Inc. offers various payment methods including major credit cards like Visa, MasterCard, American Express, and...
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Can I get a free trial for 1&1 services?

1&1 Internet, Inc. may not offer free trials but often has discounted rates for newcomers to evaluate their services. It is...
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Hosting Services

What is the uptime guarantee for 1&1 hosting?

1&1 Internet, Inc. provides a commendable uptime guarantee of ninety-nine point nine percent for their hosting services. This...
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Does 1&1 offer email hosting services?

1&1 Internet, Inc. provides email hosting services that offer a secure way to manage email communications. Their features...
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What security measures does 1&1 provide for my website?

1&1 Internet, Inc. provides various security measures for websites including SSL certificates for data encryption, regular...
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What type of customer support is available with 1&1 services?

1&1 Internet, Inc. provides a variety of customer support options, including an extensive online knowledge base, telephone...
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We look to the 1&1 Internet, Inc. issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
1&1 Internet, Inc. issues reported to GetHuman
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