HP Phone Number

Call HP customer service faster with GetHuman

  • Calls HP's Customer Service department
  • The average hold time is 10m
  • Hours are 24 hours, 7 days
  • The best time to call is 9:05am
  • Popular issues for this call center: Returns and Repairs, Warranty Claim, Refund a Charge, Device Support, and Technical Support.
  • Reach a live HP agent: Listen to the prompts and you will get someone who speaks English.
  • What you hear when you call: Tech support, press 1. Service locations, press 2. Product information or purchase, press 3. Find someone at HP, press 4.

Calling HP Customer Care at 800-752-0900

Jan 18, 2024

I purchased an HP printer because I wanted to take advantage of the HP Instant Ink program. My Instant Ink is not arriving as it should, and I suspect the problem is with my printer. I don't think it sends the information to my laptop correctly. However, I'm not sure how this process works, so I tried to call HP to get help. At first, I was hopeful because they mentioned the Instant Ink program when I called, but before long, I just started running in circles. 

HP is a big company that produces a lot of laptops and printers, so I chose to call while commuting to work to make the best use of my time. However, it didn't end up working in my favor. Since I wasn't at home, I couldn't get the automated assistant the information that it needed, and it seems that the assistant doesn't have much flexibility when you can't meet its demands. This is one way automated systems go wrong because if I could've been transferred to someone, I could've explained the situation. Since I couldn't, I got stuck in the following loop until I hung up. When I called, a recorded message said, "Thank you for calling the HP pre-sale calls center. For technical support, press 1. For service locations, press 2. For production information or purchases, press 3.To find someone at HP, press 4." I chose option 1, leading me to another automated message that said, "Please hold while your call is routed. Thank you for calling HP. Your call may be monitored or recorded for quality purchases. Hi, I'm an automated system connecting you to an agent. You can speak to me in short sentences."

I responded, "Talk to someone about HP Ink," and she said, "I'm looking up your records; this may take a few seconds. We can't find an open case matching the phone you are calling from. If you have an alternate phone number to use, please say yes or no." I said no, and then it asked if I was calling about a printer or a laptop. Then I asked if I had the serial number, to which I responded that it was not because I was driving. It launched into a description of where I would find the number and then told me to press one if I located the serial number. I tried talking, but nothing happened, and I was sent to hold music. So then, finally, I pressed one and tried saying, "I don't have it." 

It told me, "For best results, please say your serial number." So this time, I said, "Connect me to an agent," but it kept saying, please say your serial number. It looped around until we ended up back at the question about what device I needed help with, and I finally just gave up. You should be able to get to customer service if you need it. 

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Reasons customers like you called recently

My printer won't print from my phone or my laptop
I’m using iOS iPad and I can’t find the password for my deskjet **** it won’t set up
HP Smart changed my monthly page count from ** to *** without my approval on August...
My HP Smart page count was changes from ** pages per month to *** pages per month on Au...
My PC in not Starting up but the power light is on.
Your device ran into a problem and needs to restart. Which is not restart
I’m trying to connect my printer to the internet
I have new ink in, but the printing is poor quality, and I can’t figure out how to clea...
Information light stays on
I need help setting up my new printer and connecting to wifi
My laptop wont boot a driver from storage got erased and now stuck in bootloop saying n...
HP LaserJet Pro M***dw ,.... computer doesn't connect to it. It's says "connecting" and...
My printer I need help setting it up

HP Customer Phone Number 800-752-0900 - Stats

Phone number to dial800-752-0900
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:05am
Average wait10 minutes
Current wait16 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, chat, twitter, email, web, facebook
Quality of communication71%
Quality of help56%
Customer votes5,412
Information last updatedFri Mar 15 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

HP's Best Toll-Free/800 Customer Phone Number

This is HP's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a HP agent. This phone number is HP's Best Phone Number because 75,792 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-752-0900 include Returns and Repairs, Warranty Claim, Refund a Charge, Device Support, Technical Support and other customer service issues. The HP call center that you call into has employees from India, Philippines and is open 24 hours, 7 days according to customers. In total, HP has 5 phone numbers. It's not always clear what is the best way to talk to HP representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to HP?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like HP. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with HP, including live chat and email and their website / help desk and their Twitter handle and through Facebook / Messenger. Visit our HP Customer Service page for more information.
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