Dollar General seeks to provide satisfactory customer experiences. If a cash transaction was incorrectly processed, you should bring this to the attention of the store manager. Prepare to provide relevant details like the store location, transaction date, and items purchased, as this will help them look into the issue. Remember to also present your receipt as proof of purchase. Keep in mind that Dollar General's return policy may vary by store so final decisions will depend on the store manager. Once the issue is discussed and understood, the manager can determine the appropriate next steps to resolve your issue.
Asked May 16, 2024 9:22 PM