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review by briansmith63 for LloydsTSB Platinum Card (UK) support
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LloydsTSB Platinum Card (UK) support at a glance
1 user ratings
   1.0/5
Horrible
Customer care available by phone   by email   by web   by IM/chat  


Review by briansmith63

"Very polite, but entirely unhelpful - gave out misleading information and refused point blank to do anything about my complaint about an interest rate hike. Have made a complaint but the complaints department seems even worse :-( "
Customer service rating 1 out of 5: Horrible
Communication rating 3 out of 5: Average
Hold time 1 min
Date reported Sat, 4 Apr 2009 (7 mos ago)
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