Sherpani.com Customer FAQ

Sherpani is a renowned brand that specializes in stylish and functional bags and accessories for women who are constantly on the go....

Sherpani products can be conveniently purchased through various channels. Firstly, you can visit our official website, Sherpani.com,...

We have an easy and hassle-free return/exchange policy at Sherpani.com. If for any reason you are not satisfied with your purchase, For returns, a refund will be issued to your original payment method, excluding any shipping charges. Please note that personalized or custom items are not eligible for return. If you wish to exchange an item for a different color, size, or style, we will gladly assist you. However, exchanges are subject to availability. In case the requested item is not available, a refund will be processed instead. We strive to provide exceptional customer satisfaction and will do everything possible to ensure your return/exchange is processed smoothly....

Yes, we offer international shipping to select countries. At Sherpani.com, we understand that our customers are located all over the...

The processing time for orders placed on Sherpani.com typically takes 1-2 business days. Once your order is processed, it is then shipped...

Yes, you can easily track your order on Sherpani.com. Once your order has been shipped, you will receive a confirmation email containing...

Yes, we offer gift wrapping services for your convenience. At Sherpani.com, we understand the importance of presenting a beautifully...

Sherpani.com accepts various payment methods to provide convenience to our customers. We currently accept all major credit cards, including...

Yes, Sherpani products are eco-friendly. Sherpani is committed to sustainability and the use of eco-conscious materials in their products....

Yes, Sherpani offers a warranty for all of their products. They stand behind the quality and durability of their items and provide...

Sherpani.com values your privacy and is committed to protecting your personal information. Our privacy policy ensures that any information...