Updated May 3, 2024

MassSave.com Customer FAQ

Overview

MassSave is a collaborative initiative between the Massachusetts Department of Energy Resources and local utilities. Its primary goal...

All Massachusetts residential customers are eligible for MassSave programs, including homeowners, renters, landlords, and tenants....

Yes, if you are a renter, you can still participate in certain MassSave programs. The MassSave Home Energy Services Program offers...

Yes, there are income-based eligibility requirements for MassSave programs. These requirements vary depending on the specific program....

MassSave offers a wide range of energy efficiency programs tailored to meet the needs of residential, commercial, and industrial customers....

The HEAT Loan Program is a financing option offered by MassSave to help homeowners make energy-efficient upgrades to their homes. The...

During a home energy assessment, you can expect a comprehensive evaluation of your home's energy efficiency. Trained professionals...

Yes, it is possible to combine MassSave rebates with other incentives or tax credits. MassSave encourages customers to take advantage...

Ask any question you have about MassSave.com customer service. We will do our best to get you answers right away.

FAQ Table of Contents

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Updated May 3, 2024