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JeffersPet.com Customer FAQ

Top Answers & How-to Guides

What is JeffersPet.com's Phone Number?

The question we are asked most often is about how to talk to JeffersPet.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the warranty for your products?

At JeffersPet.com, we stand behind the quality of our products and offer a warranty to ensure customer satisfaction. The warranty duration...
Ask any question you have about JeffersPet.com customer service, get an answer now.
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Orders and Policies

How do I unsubscribe from your newsletter?

To unsubscribe from our newsletter, simply scroll to the bottom of any email we have sent you and click the "Unsubscribe" link. You...
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What is the return policy?

Our return policy ensures customer satisfaction. If you are not completely satisfied with your purchase from JeffersPet.com, you can...
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How long does it take to process an order?

At JeffersPet.com, we strive to process orders in a timely manner to ensure customer satisfaction. The processing time for an order...
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Can I track my order?

Yes, you can track your order on JeffersPet.com. Once your order has been shipped, you will receive a confirmation email with a tracking...
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Can I cancel or modify my order?

Yes, customers have the option to cancel or modify their order on JeffersPet.com. If you wish to cancel or make changes to an order,...
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Gift Cards

How do I check my gift card balance?

To check your gift card balance, simply visit our website and log into your account. From there, navigate to the "Gift Card" section,...
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Payment Methods

What payment methods do you accept?

At JeffersPet.com, we offer a variety of convenient and secure payment options for your purchases. We accept all major credit cards,...
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Shipping

Do you offer international shipping?

Yes, JeffersPet.com offers international shipping. We understand that pet owners around the world may want access to our wide range...
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Privacy Policy

What is your privacy policy?

Our privacy policy at JeffersPet.com is designed to fully protect the personal information of our customers. We are committed to maintaining...
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Discounts and Promotions

Are there any discounts or promotions available?

Yes, there are discounts and promotions available at JeffersPet.com. We frequently offer special deals and promotions to our customers....
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Sizing

Do you have a size chart for clothing items?

Yes, we have a comprehensive size chart available for our clothing items. We understand the importance of finding the right fit for...
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Product Warranty

What is the warranty for your products?

At JeffersPet.com, we stand behind the quality of our products and offer a warranty to ensure customer satisfaction. The warranty duration...
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Help me with my JeffersPet.com customer service issue

Ask any question you have about JeffersPet.com customer service. We will do our best to get you answers right away.
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