Digit Customer Care on Twitter

Getting Digit's Attention on Twitter by GetHuman

@hellodigit
Customer Twitter Account
Usually replies within: 2 hours
Best time to tweet: ~9am
#1 of 1 contacts
338 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Digit

I uninstalled the app but I kept getting charge
Hi,*I canceled my digit account but I want you to put back my money $*** to my bank acc...
Digit removed $**** out of my account without my permission! I went into overdraft and...
There’s money taken out my account I cancel the app and my money hasn’t returned back to me.
I have closed out my account and there is still money withdrawing from my bank account...
They charged my account a total of * times* twice on the **th, once on the **th and onc...
I'm trying to sign up but I am having a problem connecting my bank account
I'm trying to get my money I have in there taken out and it keeps saying there is a pro...
To whom it may concern,**This app stopped auto-withdrawing money from my checking accou...
I changed a phone number now I am trying to access my account information on digit and...
Will I get a response abt my money
I am trying to close my Digit account. I never set the account up in the first place. I...
Money was withdrawn from my wedding account and I don’t know where it’s going!? I did n...

Get help with my issue

Digit Twitter-based Customer Help - Stats

Twitter @ Handle@hellodigit
Call-back availableNO
Best hours24-7
Right time to tweet them9am
Expected reply tweet2
Issue turnaround time8
Rank (amongst all ways to contact)1
Legibility of messaging83%
Customer service rating73%
Customer votes338
Information last updatedMon Apr 12 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Digit Customer Service through Twitter

Digit is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Digit will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Digit your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Digit that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Digit's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Digit

Of the 1 way(s) to get in touch with Digit, customers like you claim that the best one is the @hellodigit option. From this page you can easily access all the possible contact information options for Digit as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Digit? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Digit

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