Digit Customer Care on Twitter
Getting Digit's Attention on Twitter by GetHuman
Usually replies within: 4 hours
Best time to tweet: ~3:45pm
#1 of 1 contacts
338 customer votes
Recent reasons others tried tweeting Digit
I was charged $* to my account but my account is not connected and I want a refund. I...
Digit recently took **.** from my credit card that I use from digit app it said it will...
Change my checking acct. information. The acct that's attached to my account is no long...
I need to switch my checking acct. information. I no longer have the Wells Fargo acct...
I have tried to switch checking account information multiple times so that I can begin...
I am unable to access my account. I no longer have access to the email or phone number...
I canceled my account with all but I still got money removed from my bank. I need to know why
Digit is saying my account has unusual activity and wont let me do ANYTHING with MY mon...
I never received a check you said you went me it said it was sent but I never got it ca...
I need it close my account. My email is *****@***.com
I could like my account closed and the app won’t allow it.
Digit overdraft **.** out of my account making my balance negative and I want a full re...
Get help with my issue
Please get back with me about my first claim as soon as possible this is a life threate...
Digit Twitter-based Customer Help - Stats
Twitter @ Handle
Right time to tweet them
Rank (amongst all ways to contact)
Legibility of messaging
Customer service rating
Information last updated
Wed Apr 01 2020 09:00:00 GMT+0000 (UTC)
Digit Customer Service through Twitter
Digit is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Digit will do this, but don' be surprised if they do.
Customer Support through Twitter in General
One thing you might like even more than trying to tweet or DM Digit your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Digit that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Digit's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.
More about contacting Digit
Of the 1 way(s) to get in touch with Digit, customers like you claim that the best one is the @hellodigit option. From this page you can easily access all the possible contact information options for Digit as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Digit? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.