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Diamondtour.com Customer FAQ

Top Answers & How-to Guides

What is Diamondtour.com's Phone Number?

The question we are asked most often is about how to talk to Diamondtour.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are the products on your website brand new or used?

All products available on Diamondtour.com are brand new. We take pride in offering our customers the finest selection of brand new...
Ask any question you have about Diamondtour.com customer service, get an answer now.
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Order Tracking

How do I track my order?

You can track your order by logging into your account on our website and checking the status of your order. You will receive an email...
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About Diamondtour.com

What is Diamondtour.com?

Diamondtour.com is a trusted online retailer specializing in golf club components and custom-built golf clubs. We offer a wide range...
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Location

Where are you located?

Diamondtour.com is located in the United States, specifically in Youngstown, Ohio. Being centrally located enables us to efficiently...
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Shipping

Do you offer international shipping?

Yes, Diamond Tour Golf provides international shipping for customers outside of the United States. We understand that golf enthusiasts...
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Payment Methods

What payment methods do you accept?

At Diamondtour.com, we offer a variety of convenient and secure payment options to suit our customers' preferences. We accept all major...
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Order Processing

How long does it take to process a order?

At Diamondtour.com, we strive to provide prompt and efficient service to our valued customers. The processing time for an order typically...
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Order Changes

Can I cancel or modify my order?

Yes, you can cancel or modify your order on Diamondtour.com. If you wish to make any changes or cancel your order, you must contact...
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Warranty

Do you offer any warranty on your products?

Yes, we offer a comprehensive warranty on all our products at Diamondtour.com. We are committed to providing our customers with high-quality...
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Return Policy

What is your return policy?

Our return policy at Diamondtour.com is designed to ensure customer satisfaction. We offer a 30-day return period for most items, starting...
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Customization

Can I customize my club specifications?

Yes, at Diamondtour.com, we offer the option to customize your club specifications. We understand that every golfer has unique preferences...
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Physical Store

Do you have a physical store I can visit?

We currently do not have a physical store that customers can visit. Diamondtour.com is an online-only retailer, allowing us to provide...
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Product Condition

Are the products on your website brand new or used?

All products available on Diamondtour.com are brand new. We take pride in offering our customers the finest selection of brand new...
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Help me with my Diamondtour.com customer service issue

Ask any question you have about Diamondtour.com customer service. We will do our best to get you answers right away.
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