What is your return policy?

Our return policy at Diamondtour.com is designed to ensure customer satisfaction. We offer a 30-day return period for most items, starting from the date of purchase. If you are not completely satisfied with your purchase, you may return the item(s) for a refund or exchange. To be eligible for a return, items must be in their original condition and packaging. Simply contact our customer service team to initiate the return process. Please note that some exclusions apply, such as customized or engraved items, which are non-returnable unless deemed defective. Additionally, return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part. We strive to make the return process as hassle-free as possible, ensuring your complete satisfaction with your purchase at Diamondtour.com.