smarTours Contact Us

Phone Number & Getting a Rep

smarTours Contact Us number

212-297-0955
Q:

How do I talk to a human at this smarTours number?

A:Direct to a human
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Tuesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to smarTours Contact Us?

A:The average hold time is 3 minutes. The longest hold times are on Monday, and the shortest are on Thursday.

All smarTours customer service contact information

This is the #2 most popular smarTours phone number out of 2. Click above to go back to the main customer service number and other contact information, including smarTours email addresses, twitter handles, and live chat options.

More smarTours Customer Phone Numbers

Customer Service

800-337-7773
Main phone number · Toll-free · Mon-Fri 9am-5:30pm EST · Press 1 then 6 · Before we get started, please agree to have this call recorded for quality and training purposes. Please press 1 for yes or press 2 for no.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this smarTours phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to a human

What are the hours and when should I call?

smarTours operates the call center for this 212-297-0955 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 24 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this smarTours phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like smarTours staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call smarTours is Thursday. The most busy day to call is Tuesday. Again, this is based on a sample of 24 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.

The best time to call

In summation, the best day to call smarTours is Thursday. In this case, it's a no-brainer. Thursday is not only the least busy day for calling this smarTours number, but it is also the day with the shortest hold times.
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