eClinicalWorks Contact Us

Phone Number & Getting a Rep

eClinicalWorks Contact Us number

508-836-2700
Q:

How do I talk to a human at this eClinicalWorks number?

A:Direct to a human
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Thursday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to eClinicalWorks Contact Us?

A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Monday.

All eClinicalWorks customer service contact information

This is the #2 most popular eClinicalWorks phone number out of 2. Click above to go back to the main customer service number and other contact information, including eClinicalWorks email addresses, twitter handles, and live chat options.

More eClinicalWorks Customer Phone Numbers

Customer Service

508-475-0450
Main phone number · Mon-Fri 9am-5pm EST · Press 3 · If you know your party's extension, press 4. If you would like to reach sales, press 1. For questions on your eClinical Works invoice or to make a payment, press 2. For customer service and technical support, press 3.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this eClinicalWorks phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to a human

What are the hours and when should I call?

eClinicalWorks operates the call center for this 508-836-2700 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 35 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this eClinicalWorks phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like eClinicalWorks staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call eClinicalWorks is Tuesday. The most busy day to call is Thursday. Again, this is based on a sample of 35 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.

The best time to call

In summation, the best day to call eClinicalWorks is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that eClinicalWorks staffs the call center well on Tuesday.
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