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Zoostores.com Customer FAQ

Top Answers & How-to Guides

What is Zoostores.com's Phone Number?

The question we are asked most often is about how to talk to Zoostores.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer gift wrapping options?

Yes, we offer gift wrapping options for items purchased on Zoostores.com. At checkout, you can choose to have your order gift wrapped...
Ask any question you have about Zoostores.com customer service, get an answer now.
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Order Tracking

How can I track my order?

To track your order, simply log into your Zoostores.com account and navigate to the "Orders" section. Here, you will be able to view...
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Newsletter Signup

How do I sign up for the newsletter?

To sign up for our newsletter, simply visit our website and look for the option to subscribe to our newsletter. You can usually find...
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Payment Methods

What payment methods are accepted?

At Zoostores.com, we offer a range of convenient and secure payment methods to ensure a seamless shopping experience. We accept major...
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Returns

Can I return my order if I am not satisfied?

Yes, you can return your order if you are not satisfied. At Zoostores.com, we value customer satisfaction and offer a hassle-free return...
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Order Processing

How long does it take to process and ship an order?

At Zoostores.com, we strive to process and ship your order as swiftly as possible. Typically, order processing takes around 1-2 business...
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International Shipping

Do you offer international shipping?

Yes, we offer international shipping. At Zoostores.com, we understand that our customers come from all around the world, and we are...
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Return Policy

What is your return policy?

Our return policy at Zoostores.com is designed to provide our customers with maximum flexibility and satisfaction. If you are not completely...
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Cancellation Policy

What is your cancellation policy?

Our cancellation policy at Zoostores.com allows customers to cancel their orders within 24 hours of purchase without incurring any...
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Bulk Order Discounts

Do you offer discounts for bulk orders?

Yes, we offer discounts for bulk orders. At Zoostores.com, we understand the needs of our customers who wish to purchase items in large...
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Warranty Policy

What is your warranty policy?

Our warranty policy at Zoostores.com is designed to ensure customer satisfaction and protect their purchase. We offer a standard manufacturer's...
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Promo Codes

Can I apply coupons or promo codes to my order?

Yes, you can apply coupons or promo codes to your order at Zoostores.com. We offer various discounts and promotions that you can take...
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Gift Wrapping

Do you offer gift wrapping options?

Yes, we offer gift wrapping options for items purchased on Zoostores.com. At checkout, you can choose to have your order gift wrapped...
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Help me with my Zoostores.com customer service issue

Ask any question you have about Zoostores.com customer service. We will do our best to get you answers right away.
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