What is your return policy?
Asked 6 months ago
Our return policy at Zoostores.com is designed to provide our customers with maximum flexibility and satisfaction. If you are not completely satisfied with your purchase, you may return the item(s) within 30 days from the date of delivery. We accept returns for any reason, whether it's a change of mind or a defective product. To initiate a return, simply contact our customer support team who will guide you through the process and provide you with a return merchandise authorization (RMA) number. Please ensure that the item is in its original condition, unused, and with all the original packaging intact. Once we receive the returned item, we will issue a refund or offer an exchange depending on your preference. Please note that return shipping charges may apply. For more detailed information, please refer to our return policy page on our website or contact our customer support.
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