How do I talk to a human at this Virgin Australia number?
Does this phone number work 24/7?
No. Hours for this phone number are Mon-Sun 5am-11pm AEST ET.The least busy day is Monday, and the most busy day is Wednesday.See below for more and to learn where this data comes from.
How long will I have to wait to speak to Virgin Australia Customer Service?
The average hold time is 3 minutes.The longest hold times are on Thursday, and the shortest are on Wednesday.
This is the #3 most popular Virgin Australia phone number out of 5. Click above to go back to the main customer service number and other contact information, including Virgin Australia email addresses, twitter handles, and live chat options.
Virgin Australia operates the call center for this +61136789 phone number Mon-Sun 5am-11pm AEST ET. The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 2,540 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Virgin Australia phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Virgin Australia staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Virgin Australia is Monday.The most busy day to call Virgin Australia is Wednesday. Again, this is based on a sample of 2,540 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Virgin Australia is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Virgin Australia staffs the call center well on Monday.