A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Monday, and the most busy day is Thursday.See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Wednesday, and the shortest are on Monday.
This is the #2 most popular Vancity phone number out of 2. Click below to go back to the main customer service number and other contact information:
Main phone number · Toll-free · Press 6 · Check balance or account transactions, press 1. Bill payments, press 2. Transfer funds, press 3. Visa, loans, investments, press 4. To open an account or for the phone directory, press 5. For any other online banking needs, including online banking support, press 6.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Vancity phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press the * key, then press 4.
Here is how our research team describes the way the Vancity phone system greets you: To activate your card, press the pound key. Enter your 16-digit credit card number. If you don't have an account with us or don't have your account number, press the star key.
What are the hours and when should I call?
Vancity operates the call center for this 604-877-4999 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of NaN calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Vancity phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Vancity staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Vancity is Monday.The most busy day to call is Thursday.Again, this is based on a sample of NaN calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Vancity is Monday.In this case, it's a no-brainer. Monday is not only the least busy day for calling this Vancity number, but it is also the day with the shortest hold times.