UPS Freight Small Freight Customer Service

Phone Number & Getting a Rep

UPS Freight Small Freight Customer Service number

800-742-5877
Toll-free·Calls Small Freight Customer Service·See main phone number & contact info
Q:

How do I talk to a human at this UPS Freight number?

A:Small freight questions only
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Wednesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to UPS Freight Small Freight Customer Service?

A:The average hold time is 3 minutes. The longest hold times are on Monday, and the shortest are on Thursday.

All UPS Freight customer service contact information

This is the #2 most popular UPS Freight phone number out of 4. Click above to go back to the main customer service number and other contact information, including UPS Freight email addresses, twitter handles, and live chat options.

More UPS Freight Customer Phone Numbers

Customer Service

800-333-7400
Main phone number · Toll-free · 24 hours, 7 days · Say, "Representative. "Then you must choose an option 1-6. · For US domestic customer service, press 1. For specialty markets, press 2. For trade show and volume pricing departments, press 3.

TTY/TDD Customer Service

800-833-0056
Toll-free · 24 hours, 7 days · Access for the Hearing Impaired and Other Customer Service ·

Air/Ocean Customer Service

800-443-6379
Toll-free · 24 hours, 7 days · For Air/Ocean · Schedule a pickup, press 1. Rate quote, press 2. Track a shipment, press 3. Billing inquiry, press 4. Claims, press 5.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this UPS Freight phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Small freight questions only
Here is how our research team describes the way the UPS Freight phone system greets you: How can I help you today?

What are the hours and when should I call?

UPS Freight operates the call center for this 800-742-5877 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 870 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this UPS Freight phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like UPS Freight staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call UPS Freight is Tuesday. The most busy day to call is Wednesday. Again, this is based on a sample of 870 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.

The best time to call

In summation, the best day to call UPS Freight is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that UPS Freight staffs the call center well on Tuesday.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!