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Teleperformance Customer Service

Phone Number & Getting a Rep

Teleperformance Customer Service number

Online help
Q:

How do I talk to a human at this Teleperformance number?

A:Direct to human
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 9am-5pm UTC. The least busy day is Wednesday, and the most busy day is Tuesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Teleperformance Customer Service?

A:The average hold time is 2 minutes. The longest hold times are on Wednesday, and the shortest are on Thursday.

All Teleperformance customer service contact information

This is the #1 most popular Teleperformance phone number out of 0. Click above to go back to the main customer service number and other contact information, including Teleperformance email addresses, twitter handles, and live chat options.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Teleperformance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:  Direct to human
Here is how our research team describes the way the Teleperformance phone system greets you:  Hello and thank you for calling Teleperformance Salt Lake City. For the receptionist, press 0. To dial an extension, press 1. For human resources, press 2. For recruiting, press 3. For business development, press 4. For the sick line, press 6. For Mission Control, press 7.

What are the hours and when should I call?

Teleperformance operates the call center for this Online help phone number Mon-Fri 9am-5pm UTC.  The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 13,192 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Teleperformance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Teleperformance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Teleperformance is Wednesday. The most busy day to call Teleperformance is Tuesday.  Again, this is based on a sample of 13,192 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday. 

The best time to call

In summation, the best day to call Teleperformance is Wednesday.  This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Teleperformance staffs the call center well on Wednesday.
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