TOMS Customer Service Phone Number
Hold time now: 6 mins
Best time to call: 10:45am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1
This is not the most popular TOMS phone number (it's ranked #2). Most customers call 800-975-8667 for support: Click here for best option
Other customers got on the phone recently because:
I entered a wrong address and email , i don’t know where is my package, cause I can’t t...
Hello , I’m having problem with my order , I put a wrong address, and I haven’t receive...
I ordered a quantity of * instead of * by accident
I ordered a pair of shoes this morning, *-**. Order* ***********. My problem is the add...
I recently placed an order and I can find no record of the purchase anywhere. I have no...
Hi I want to cancel the order which I made on Friday, *Order confirmation ************W...
Hello, *My name is Elizabeth Wallace. I live in Colorado Springs, Colorado. I believe i...
I have a gift card for $** and I cannot get Department stores to use the gift card and...
I have a gift card for $** and department stores don't carry any of Tom's shoes. They...
My order* is*********** i just received my shoes love them but did not get my free tote...
My email was entered wrong therefore I never received my confirmation email and cannot...
Stickers, I was wondering if you could send me one
Ladies size *.* us black glitter*T*N *M* Edmonton Alberta Canada**** *** ****
I need to purchase new shoe strings for my black desert wedges shoes. Where can I find these
Help me with my issue
TOMS Customer Service Phone Number 310-566-3170 - Info & Statistics
Phone number to dial310-566-3170
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-5pm PST
Best time to dial10:45am
Navigate phone maze to a humanPress 1
Rank (among phone numbers)2
Alternate methodsphone or web
Quality of communication80%
Quality of help88%
Best phone number800-975-8667
Information last updatedThu Jan 21 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
TOMS's 310-566-3170 Customer Service Number
This TOMS phone number is ranked #2 out of 2 because 2,652 TOMS customers tried our tools and information and gave us feedback after they called. The reason customers call 310-566-3170 is to reach the TOMS Customer Service department for problems like Returns, Cancel order, Change order, Track order, Complaint. As far as we can tell, TOMS has call center locations in null and you can call during their open hours Mon-Fri 8am-5pm PST. TOMS has 2 phone numbers and 3 different ways to get customer help. We've compiled information about 310-566-3170 and ways to call or contact TOMS with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling TOMS at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 310-566-3170. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when TOMS Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than TOMS Once on the phone with TOMS's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.
Contacting TOMS in General
While 310-566-3170 is TOMS's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-975-8667 is their best customer phone number overall, and we have put together a comparison of their 3 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach TOMS help by calling them, is that other customers give their customer support at this number a 80% score for their communication skills and a 88% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.