SunTrust Bank Home Loans Phone Number

Hold time now: 19 mins (avg 16)
Best time to call: 1:15pm
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SunTrust Bank's #1 Phone Number

Other customers got on the phone recently because:

Need account and routing number. Haven't gotten card yet, and locked out of online banking
I request that you contact me urgently, as people are probably trying to handle fraudul...
Forgot username and password and account number, never got account email
ID required for cash deposit in my account ? why ?
My phone is broken and I'm trying to make a payment. Can someone please call me...
Hi I received a cheque from suntrust and want to know if it is real or fake
Waiting for a seller transaction to go thru to my account
please remove overdraft fee(s) from my account. Please call me @ ***-***-****. There ar...
I've lost my wallet which had my debit card and Drivers license. What othe form of id c...
I sent a written request with a check for$**.** to obtain a a copy of my October and N...
Hello! I just called this morning about * zelle transactions that happened in my accoun...
I’m out of Florida, and I’m going to use it in a different state
Can my son deposit a insurance check made out to him and SunTrust bank or does SunTrust...
My son received a check from his insurance company for damages to his house from hail...
Help me with my issue

SunTrust Bank Home Loans Phone Number 800-634-7928 - Info & Statistics

Phone number to dial800-634-7928
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingHome Loans
Call center hoursMon-Fri 7am-7pm EST
Best time to dial1:15pm
Navigate phone maze to a humanPress 0.
Average wait16
Current wait19
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or web
Quality of communication76%
Quality of help53%
Customer votes5,255
Best phone number800-321-1997
Information last updatedMon Feb 10 2020 09:00:00 GMT+0000 (UTC)

SunTrust Bank's 800-634-7928 Home Loans Number

This SunTrust Bank phone number is ranked #3 out of 4 because 44,604 SunTrust Bank customers tried our tools and information and gave us feedback after they called. The reason customers call 800-634-7928 is to reach the SunTrust Bank Home Loans department for problems like Missing Deposit, Update Account Info, Fraudulent Charge, Refund a Charge, Account Access. As far as we can tell, SunTrust Bank has call center locations in Virginia or Florida and you can call during their open hours Mon-Fri 7am-7pm EST. SunTrust Bank has 4 phone numbers and 5 different ways to get customer help. We've compiled information about 800-634-7928 and ways to call or contact SunTrust Bank with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling SunTrust Bank

Calling SunTrust Bank at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from SunTrust Bank Home Loans can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with SunTrust Bank's Home Loans department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare SunTrust Bank's phone numbers against each other.

Contacting SunTrust Bank in General

While 800-634-7928 is SunTrust Bank's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-321-1997 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach SunTrust Bank help by calling them, is that other customers give their customer support at this number a 76% score for their communication skills and a 53% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact SunTrust Bank.

SunTrust Bank Contact Info

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