A:This is number for Georgia gas service. Other number is for electricity only.
Q:Is this phone number operational 24 / 7?
A:Not at this number; hours here are Mon-Fri 7am-10pm, Sat-Sun 8am-5pm CST.The least busy day is Wednesday, and the most busy day is Monday.See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:The average hold time is 33 minutes.The longest hold times are on Friday, and the shortest are on Monday.
This is the #2 most popular Stream Energy phone number out of 2. Click below to go back to the main customer service number and other contact information:
Main phone number · Toll-free · Press 2 at the first menu, then press 2. Next, press 1, then press 5. · Report an outage or gas emergency, press 1; otherwise, press 2.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Stream Energy phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:This is number for Georgia gas service. Other number is for electricity only.
Here is how our research team describes the way the Stream Energy phone system greets you: Report an outage or gas emergency, press 1; otherwise, press 2.
Below are some clips we've found from Stream Energy's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Welcome to Stream. Please listen closely to the following options as our menu has recently changed.
To report a power outage in your area, press one.
Otherwise, press two."
Excerpt from a call with Stream Energy
Monday, April 15, 2024 5:24 PM
What are the hours and when should I call?
Stream Energy operates the call center for this 888-685-7693 phone number Mon-Fri 7am-10pm, Sat-Sun 8am-5pm CT.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 5,538 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Stream Energy phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Stream Energy staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Stream Energy is Wednesday.The most busy day to call is Monday.Again, this is based on a sample of 5,538 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Stream Energy is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Stream Energy staffs the call center well on Wednesday.