Sprint Nextel New Customers

Phone Number & Getting a Rep

Sprint Nextel New Customers number

800-369-5400
Toll-free·Calls New Customers·See main phone number & contact info
Q:

How do I talk to a human at this Sprint Nextel number?

A:Press 1 for customer service, press 2 to set up new service, and press 3 to activate a new device
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 9am-5pm EST. The least busy day is Monday, and the most busy day is Wednesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Sprint Nextel New Customers?

A:The average hold time is 2 minutes. The longest hold times are on Monday, and the shortest are on Wednesday.

All Sprint Nextel customer service contact information

This is the #3 most popular Sprint Nextel phone number out of 3. Click above to go back to the main customer service number and other contact information, including Sprint Nextel email addresses, twitter handles, and live chat options.

More Sprint Nextel Customer Phone Numbers

Customer Service

888-211-4727
Main phone number · Toll-free · 24 hours, 7 days · Say, "I don't have one" at the first menu, then say "Representative." · T-Mobile - What's your number? Area code first?

Member Services

888-876-8381
Toll-free · 24 hours, 7 days · This is for Sprint SERO (employee) accounts: dial 1 then 5 then 2 then 2 wait for agent · T-Mobile - What's your number? Area code first?

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Sprint Nextel phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 for customer service, press 2 to set up new service, and press 3 to activate a new device

What are the hours and when should I call?

Sprint Nextel operates the call center for this 800-369-5400 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 138 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Sprint Nextel phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Sprint Nextel staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Sprint Nextel is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 138 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.

The best time to call

In summation, the best day to call Sprint Nextel is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Sprint Nextel staffs the call center well on Monday.
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