How do I talk to a human at this Sierra Springs number?
A:Direct to human
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Wednesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Sierra Springs Customer Service?
A:The average hold time is 3 minutes.The longest hold times are on Wednesday, and the shortest are on Tuesday.
This is the #1 most popular Sierra Springs phone number out of 3. Click above to go back to the main customer service number and other contact information, including Sierra Springs email addresses, twitter handles, and live chat options.
Toll-free · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·
Toll-free · 24 hours, 7 days · Direct to a human ·
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Sierra Springs phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to human
Below are some clips we've found from Sierra Springs's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Hello. Thank you for calling Primo Water, bringing delicious sustainable brands like Sparklets, Crystal Springs, and Mountain Valley right to your door.
After your call, please stay on the line for a brief survey about your experience today with customer care.
For English, stay on the line.
We do not see an account you are calling from.
If you are a current customer, press one.
If you are calling to learn more information about our services, press two."
Excerpt from a call with Sierra Springs
Monday, February 5, 2024 5:40 AM
They may need the phone number on your account
"Hello. Thank you for calling Primo Brands, bringing delicious sustainable brands like Sparklets, Poland Springs, Saratoga, Crystal Springs, and Mountain Valley right to your door.
After your call, please stay on the line for a brief survey about your experience today with customer care.
For English, stay on the line.
We do not see an account associated with the phone number you are calling from."
Excerpt from a call with Sierra Springs
Wednesday, March 19, 2025 11:22 PM
What are the hours and when should I call?
Sierra Springs operates the call center for this 800-728-5508 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Sierra Springs phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Sierra Springs staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Sierra Springs is Thursday.The most busy day to call Sierra Springs is Wednesday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Sierra Springs is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Sierra Springs staffs the call center well on Thursday.