Scottish Widows Customer Service

Phone Number & Getting a Rep

Scottish Widows Customer Service number

0845 767 8910
Calls Customer Service·See main phone number & contact info
Q:

How do I talk to a human at this Scottish Widows number?

A:Press 2 then 2 for General Inquiries
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 8am-6pm, Sat 9am-midnight EST. The least busy day is Thursday, and the most busy day is Wednesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Scottish Widows Customer Service?

A:The average hold time is 3 minutes. The longest hold times are on Tuesday, and the shortest are on Thursday.

All Scottish Widows customer service contact information

This is the #2 most popular Scottish Widows phone number out of 3. Click above to go back to the main customer service number and other contact information, including Scottish Widows email addresses, twitter handles, and live chat options.

More Scottish Widows Customer Phone Numbers

Customer Service

+44 131 655 6000
Main phone number · Mon-Fri 8am-6pm, Sat 9am-midnight EST · For existing customers. Press 1. ·

Customer Service

+44 131 655 5000
24 hours, 7 days · For new customers. ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Scottish Widows phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2 then 2 for General Inquiries

What are the hours and when should I call?

Scottish Widows operates the call center for this 0845 767 8910 phone number Mon-Fri 8am-6pm, Sat 9am-midnight ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 28 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Scottish Widows phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Scottish Widows staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Scottish Widows is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 28 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.

The best time to call

In summation, the best day to call Scottish Widows is Thursday. In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Scottish Widows number, but it is also the day with the shortest hold times.
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