A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Saturday, and the most busy day is Monday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Rite Aid Customer Service?
A:The average hold time is 3 minutes.The longest hold times are on Wednesday, and the shortest are on Tuesday.
This is the #1 most popular Rite Aid phone number out of 2. Click above to go back to the main customer service number and other contact information, including Rite Aid email addresses, twitter handles, and live chat options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Rite Aid phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Don't press or say anything.
Below are some clips we've found from Rite Aid's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Rite Aid.
Your feedback is very valuable to us.
Please stay on the line at the end for a brief three question survey.
To locate a store, please press one. To check a Rite Aid gift card balance, press two.
To speak with a Rite Aid customer care agent, please press three."
Excerpt from a call with Rite Aid
Wednesday, January 3, 2024 8:27 PM
The first phone menu
"Thank you for calling Rite Aid.
To locate a store, please press one.
To check a Rite Aid gift card balance, press two."
Excerpt from a call with Rite Aid
Tuesday, April 2, 2024 4:21 PM
After you press 3
"Your feedback is very valuable to us.
Please stay on the line at the end for a brief three question survey.
To speak with your local pharmacist or with a health care professional, press five.
To speak to an agent regarding an order from our online store, press one.
To speak to an agent about Rite Aid Rewards loyalty program or concerns about bonus cash, press two."
Excerpt from a call with Rite Aid
Thursday, February 22, 2024 4:01 PM
What are the hours and when should I call?
Rite Aid operates the call center for this 800-748-3243 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 107 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Rite Aid phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Rite Aid staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Rite Aid is Saturday.The most busy day to call Rite Aid is Monday. Again, this is based on a sample of 107 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Rite Aid is Thursday.
Why call this Rite Aid number?
Below is a sample of recent calls to Rite Aid, and their purpose. Are any of these similar to the reason you are trying to call?
Update contact information: Caller wants to update email and phone number on file for their account.
Taken from a call on Wednesday, January 3, 2024 8:27 PM