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Republic Services, Inc. Customer Service

Phone Number & Getting a Rep

Republic Services, Inc. Customer Service number

800-789-3433
Toll-free·Calls Customer Service· See main phone number & contact info
Q:

How do I talk to a human at this Republic Services, Inc. number?

A:Press 1 if youre a hauler or 2 if you are anyone else. Then press 0# when asked for your store number. This is mostly for small businesses and not residential homes. Wait time is usually 10 seconds or less.
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 7am-4:30pm EST. The least busy day is Sunday, and the most busy day is Monday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Republic Services, Inc. Customer Service?

A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Wednesday.

All Republic Services, Inc. customer service contact information

This is the #1 most popular Republic Services, Inc. phone number out of 4. Click above to go back to the main customer service number and other contact information, including Republic Services, Inc. email addresses, twitter handles, and live chat options.

More Republic Services, Inc. Customer Phone Numbers

Bill Pay

877-692-9729
Toll-free · Mon-Fri 7am-4:30pm EST · Calling this Republic Services, Inc. number should go right to a real human being ·

Texas Customer Service

702-735-5151
Mon-Fri 7am-4:30pm EST · This number is for Texas users only ·

North Carolina Customer Service

704-393-6900
Mon-Fri 7am-4:30pm EST · For North Carolina ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Republic Services, Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:  Press 1 if youre a hauler or 2 if you are anyone else. Then press 0# when asked for your store number. This is mostly for small businesses and not residential homes. Wait time is usually 10 seconds or less.
Below are some clips we've found from Republic Services, Inc.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to enter information with the dial pad

"Ignoring any leading letters or dashes followed by the pound key. In the keys on your phone, please enter your numeric store ID, ignoring any leading letters or dashes."
Excerpt from a call with Republic Services, Inc.
Tuesday, May 13, 2025 5:49 PM

What are the hours and when should I call?

Republic Services, Inc. operates the call center for this 800-789-3433 phone number Mon-Fri 7am-4:30pm EST.  The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 516 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Republic Services, Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Republic Services, Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Republic Services, Inc. is Sunday. The most busy day to call Republic Services, Inc. is Monday.  Again, this is based on a sample of 516 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Wed
Thu
Fri

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday. 

The best time to call

In summation, the best day to call Republic Services, Inc. is Tuesday.  

Why call this Republic Services, Inc. number?

Below is a sample of recent calls to Republic Services, Inc., and their purpose. Are any of these similar to the reason you are trying to call?
Cancel service request: Actually, ma'am, we wanna cancel the service.
Taken from a call on Monday, April 7, 2025 8:01 PM
Billing inquiry: I've had an account here for forty years and all of a sudden, they sent a bill for sixty eight dollars and seventy three cents.
Taken from a call on Thursday, April 3, 2025 9:11 PM
Service not provided: There hasn't been anybody shown up in a month.
Taken from a call on Thursday, April 3, 2025 8:51 PM
Question about account: I have a question about my account.
Taken from a call on Friday, March 21, 2025 3:01 PM
Payment inquiry: Can I make a payment with you?
Taken from a call on Monday, February 10, 2025 10:42 PM
Missed dumpster pickups: I am calling about my dumpster not being picked up.
Taken from a call on Thursday, January 16, 2025 12:58 PM
Billing confusion: I've been trying to pay my bill on the phone, anyway, the invoice number doesn't match from your recording to my paper bill here.
Taken from a call on Wednesday, November 6, 2024 9:41 PM
Landfill drop-off inquiries: I just wanna know how many times do we have to when we wanna take a dump stump stub at the landfill?
Taken from a call on Thursday, September 12, 2024 7:19 PM

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