Quest Diagnostics - NY, NJ Billing Phone Number

  • Calls Quest Diagnostics - NY, NJ's Billing department
  • On average, callers wait 4 minutes to talk to a person when they call
  • Call center hours are 24 hours, 7 days
  • We recommend calling around 3pm
  • Some common reasons that visitors to GetHuman call Quest Diagnostics - NY, NJ include Overcharge, Test Result, Track a Result, Billing, and Schedule a Test.
  • Get a real live human at this number: Keep pressing "0" repeatedly.
  • When you call Quest Diagnostics - NY, NJ and their automated voice system picks up, you hear: If you are a patient, policy holder, or calling from an insurance company, press 1. If calling from a doctor's office or as a sales representative, press 2. To obtain pricing for lab tests, press 3. For answers to FAQs, press 4. For general billing questions, press 5.
  • This is not the most popular Quest Diagnostics - NY, NJ phone number (it's ranked #2). Most customers call 866-697-8378 for support: Click here for best option

What to expect when you call

Heard when the phone system first answers
"Thank you for calling the Quest Diagnostics and affiliated Joint Ventures billing department. For English, press one. Did you know that you can make a payment and update your insurance information on our website at quest diagnostics dot com? If you are a patient, policyholder, or a representative from an insurance company, and are calling about a bill, press one."
Excerpt from a call with Quest Diagnostics - NY, NJ
Monday, March 25, 2024 2:50 PM

Other customers got on the phone recently because:

I received a bill but I have medicaid and this should be covered in full, there should...
I Didn’t get my covid test results
Hello been * days for my test results just wondering home much longer it will take???
I need my covid ** test results but I haven't get it. I have a flight tomorrow Early mo...
Need a rush on our PCR St Francis hospital sent u yesterday. We are both over ** years...
waiting for Covid pcr test results. Sample was taken on Dec **nd.
Insurance denied part of my claim due to Quest Diagnostics not using the appropriate bi...
I was billed incorrectly. I need to get problem corrected. I need to speak to a supervi...
I was billed incorrectly. I need my statement corrected. I need to get talk with a bill...
I was built incorrectly and I need the problem solved and to be able to contact billing...
I need help verifying my identity and when the name part pops up It doesn’t let me verify
I DNT have ssn so I am unable to complete my identity verification
I would like my COVID results from Monday!!! Having surgery tomorrow
No no and no you're not getting any money from me

Quest Diagnostics - NY, NJ Billing Phone Number 866-254-3859 - Info & Statistics

Phone number to dial866-254-3859
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingBilling
Call center hours24 hours, 7 days
Best time to dial3pm
Navigate phone maze to a humanKeep pressing "0" repeatedly.
Average wait4
Current wait7
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web or email
Quality of communication73%
Quality of help72%
Customer votes431
Best phone number866-697-8378
Information last updatedTue Apr 16 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Quest Diagnostics - NY, NJ's 866-254-3859 Billing Number

This Quest Diagnostics - NY, NJ phone number is ranked #2 out of 2 because 3,474 Quest Diagnostics - NY, NJ customers tried our tools and information and gave us feedback after they called. The reason customers call 866-254-3859 is to reach the Quest Diagnostics - NY, NJ Billing department for problems like Overcharge, Test Result, Track a Result, Billing, Schedule a Test. As far as we can tell, Quest Diagnostics - NY, NJ has call center locations in null and you can call during their open hours 24 hours, 7 days. Quest Diagnostics - NY, NJ has 2 phone numbers and 4 different ways to get customer help. We've compiled information about 866-254-3859 and ways to call or contact Quest Diagnostics - NY, NJ with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Quest Diagnostics - NY, NJ

Calling Quest Diagnostics - NY, NJ at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 866-254-3859. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Quest Diagnostics - NY, NJ Billing agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Quest Diagnostics - NY, NJ Once on the phone with Quest Diagnostics - NY, NJ's Billing department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Quest Diagnostics - NY, NJ in General

While 866-254-3859 is Quest Diagnostics - NY, NJ's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 866-697-8378 is their best customer phone number overall, and we have put together a comparison of their 4 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Quest Diagnostics - NY, NJ help by calling them, is that other customers give their customer support at this number a 73% score for their communication skills and a 72% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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