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Optus - Small/Medium Enterprise Customer FAQ

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What is Optus - Small/Medium Enterprise's Phone Number?

The question we are asked most often is about how to talk to Optus - Small/Medium Enterprise customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any additional benefits or services included with Optus small/medium enterprise plans?

Yes, Optus small/medium enterprise plans offer several additional benefits and services. Customers can enjoy unlimited standard national...
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Business Phone Plans

What types of business phone plans does Optus offer for small/medium enterprises?

Optus offers a range of business phone plans tailored specifically for small and medium enterprises (SMEs). These plans are designed...
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Can I keep my current phone number if I switch to Optus for my business?

Yes, absolutely! Optus understands the importance of maintaining business continuity, and that's why we offer number portability for...
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Can I add additional lines or numbers to my business phone plan?

Yes, Optus allows small and medium enterprises to add additional lines or numbers to their business phone plan. This flexibility enables...
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Can I customize my business phone plan to fit the needs of my company?

Yes, Optus offers customizable business phone plans to cater to the unique needs of your company. We understand that different businesses...
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Coverage and Services

What is the coverage like for Optus business mobile services?

Optus provides extensive coverage for its business mobile services in Australia. With a network that covers over 98.5% of the population,...
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Are there any discounts available for bundling business mobile and internet services with Optus?

Yes, Optus offers discounts for bundling business mobile and internet services. By combining these services, small and medium enterprises...
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Are there any additional benefits or services included with Optus small/medium enterprise plans?

Yes, Optus small/medium enterprise plans offer several additional benefits and services. Customers can enjoy unlimited standard national...
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Internet and Broadband

What business internet and broadband plans does Optus offer?

Optus offers a range of business internet and broadband plans tailored to meet the needs of Small and Medium Enterprises (SMEs). These...
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Mobile Devices

What types of mobile devices and smartphones are available for business customers?

At Optus, we offer a wide range of mobile devices and smartphones tailored specifically for our small and medium enterprise customers....
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Management Solutions

Does Optus offer any business solutions for managing and tracking employee mobile usage?

Yes, Optus offers a range of business solutions to help manage and track employee mobile usage. With Optus' Business Mobile Plans,...
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