Northeast Utilities Customer Service Phone Number

800-989-0900
Hold time now: 6 mins (avg 4)
Best time to call: 10:15am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
Northeast Utilities's #1 Phone Number

Northeast Utilities Customer Service Phone Number 800-989-0900 - Info & Statistics

Phone number to dial800-989-0900
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Navigate phone maze to a humanDirect to human
Average wait4
Current wait6
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone
Quality of communication75%
Quality of help72%
Customer votes251
Best phone number800-662-7764
Information last updatedSat Oct 20 2018 08:00:00 GMT+0000 (UTC)

Northeast Utilities's 800-989-0900 Customer Service Number

This Northeast Utilities phone number is ranked #2 out of 3 because 1,272 Northeast Utilities customers tried our tools and information and gave us feedback after they called. The reason customers call 800-989-0900 is to reach the Northeast Utilities Customer Service department for problems like Setup service, Book appointment, Change appointment, Meter reading, Cancel service. As far as we can tell, Northeast Utilities has call center locations in null and you can call during their open hours 24 hours, 7 days. Northeast Utilities has 3 phone numbers and 3 different ways to get customer help. We've compiled information about 800-989-0900 and ways to call or contact Northeast Utilities with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Northeast Utilities

Calling Northeast Utilities at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-989-0900. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Northeast Utilities Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Northeast Utilities Once on the phone with Northeast Utilities's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Northeast Utilities's phone numbers against each other.

Contacting Northeast Utilities in General

While 800-989-0900 is Northeast Utilities's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-662-7764 is their best customer phone number overall, and we have put together a comparison of their 3 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Northeast Utilities help by calling them, is that other customers give their customer support at this number a 75% score for their communication skills and a 72% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Northeast Utilities.

Northeast Utilities Contact Info

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