This Norfolk Southern Corporation phone number is ranked #2 out of 2 because 498 Norfolk Southern Corporation customers tried our tools and information and gave us feedback after they called. The reason customers call 800-635-5768 is to reach the Norfolk Southern Corporation Customer Service department for problems like Make a shipment, Track item, Overcharge/Strange charge, Complaint, Lost package. As far as we can tell, Norfolk Southern Corporation has call center locations in null and you can call during their open hours 24 hours, 7 days. Norfolk Southern Corporation has 2 phone numbers and 2 different ways to get customer help. We've compiled information about 800-635-5768 and ways to call or contact Norfolk Southern Corporation with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling Norfolk Southern Corporation at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-635-5768. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Norfolk Southern Corporation Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Norfolk Southern Corporation Once on the phone with Norfolk Southern Corporation's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.
While 800-635-5768 is Norfolk Southern Corporation's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 757-823-5567 is their best customer phone number overall, and we have put together a comparison of their 2 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Norfolk Southern Corporation help by calling them, is that other customers give their customer support at this number a 74% score for their communication skills and a 80% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.